Library Aide/Bookmobile Driver

NOTE: This position requires applicants to have and maintain a valid CT driver’s license with a clean driving record. 

A high school diploma or GED is required and at least one year experience in library and/or customer service work, including at least 6 months experience with clerical and technical responsibilities, is preferred.

Join us in this dynamic role as a Library Aide and Bookmobile Driver, where you’ll play a vital role in connecting communities with the enriching world of literature. As the driver of our City Bookmobile, a 24′ vehicle brimming with books and programs, you’ll crisscross New Haven, delivering knowledge to schools, elderly care facilities, public housing, and community events. 

This paraprofessional position seamlessly blends clerical, materials processing, and technological support with standard library routines, ensuring seamless access to resources. Your journey will encompass diverse responsibilities, from orchestrating bookmobile visits to collaborating with local schools and community centers, all while maintaining a welcoming environment for every patron. 

Be a driving force behind literacy and learning in New Haven, and join us in shaping a more inclusive, knowledgeable community.

PRIMARY FUCTIONS:

This assignment includes driving the City READmobile, a 24’ "library on wheels" that delivers books and programs to schools, pre-schools, elderly and public housing, and community events throughout the city.

This is a paraprofessional position that involves clerical, materials processing, technology support and circulation tasks and other standard library routines such as shelving, registration, and orientation of patrons to collections and services. The primary assignment is focused on the services of the City READmobile, but may also include support work within the Ives Main Library or library branches.

Schedule of work is 19 hours per week, will include weekdays, weekends, and occasional evenings at Ives,  library branches, and throughout the New Haven community.

TYPICAL DUTIES AND RESPONSIBILITIES:

• Operates the bookmobile to designated locations, ensuring timely and safe transportation of Library materials.
• Assists patrons with bookmobile services, providing information about available resources and aiding in circulation transactions.
• Aids in participating in community outreach events, engaging with diverse populations, and promoting library services and programs.
• Collaborates with library staff, local schools, community centers, and organizations to coordinate bookmobile visits and tailor services to meet specific community needs.
• May deliver materials among five NHFPL facilities.
• Answers general queries from the public and refers patrons to other staff and resources as required.
• Maintains a welcoming and inclusive atmosphere on the bookmobile, fostering a sense of belonging and accessibility for all community members.
• Assists patrons in accessing digital resources, e-books, and e-media on the bookmobile, ensuring equitable access to technology and information.
• Collects feedback and suggestions from community members regarding library services and resources, and relays this information to higher-level library staff for consideration in service planning and improvements.
• Works with Library staff and with local community leaders and stakeholders to identify and address unique informational needs and preferences of the served areas.
• Keeps accurate records of bookmobile activities, including attendance, circulation statistics, and community engagement metrics, contributing to the evaluation and assessment of the bookmobile program’s impact on the community.
• Performs related duties as assigned.

This position reports to the Library's Director of Communications and Marketing.