Community Services Manager
Community Services Manager – Fairbanks North Star Borough Public Libraries (AK)
The Fairbanks North Star Borough Public Libraries (AK) seeks an experienced and demonstrated leader who enjoys teamwork, innovation, and programming as its next Community Services Manager. Our libraries serve as dynamic community centers, offering free access to books, media, public computers, Wi-Fi, and more. The main library in Fairbanks, and our branch located in nearby North Pole, provide welcoming spaces with study and meeting rooms, dedicated areas for children and young adults, and programs for all ages. Our bookmobile extends services to our senior and homebound residents and remote communities across the Borough. The library serves over 94,000 residents in the Fairbanks North Star Borough and strives to provide a full spectrum of opportunities that inform, inspire, and entertain patrons of all ages.
Located in the interior region of Alaska, Fairbanks is the second largest city and one of the northernmost cities in the United States. Established by traders and miners in the early 1900’s within the Tanana Valley, the areas landscape includes rivers, low hills, mountain views, and immense boreal forests. Fairbanks is the ideal place to experience natural beauty and vast wildlife and is known for spectacular displays of the northern lights (Aurora Borealis), which can be seen regularly during winter nights. Outdoor enthusiasts will find endless opportunities for activities, such as hiking, fishing, biking, skiing, dog sled racing, and snowmobiling. During the summer, the midnight sun brings the chance to enjoy festivals, golfing, boating, and other activities well into the late evening and early morning hours.
Responsibilities: Reporting to the Library Director, the Community Services Manager manages the operations, staffing, and services within the Community Services Division which includes the North Pole Branch Library, Children’s Services, Young Adult Services, and Reference and Adult Services; develops, implements, and reviews division policies and procedures and monitors them for compliance with Borough policies and procedures; prepares and administers annual division budgets and maintains expenditure control; develops short- and long-term goals and objectives for the division; evaluates results and recommends changes accordingly in order to provide effective, efficient services to the community; and facilitates and coordinates services and programming for the libraries. The Community Services Manager may assume full responsibility for all library activities in the absence of the director. A complete list of duties and responsibilities may be found in the job posting at the link below.
Qualifications: Required: Master's degree in library science from an ALA-accredited university/college, with five years of recent experience as a professional librarian with emphasis on public services, of which three years must have been at the supervisory level. Minimum of three years of experience in the use of integrated library systems, and demonstrated experience in library public relations for programming, in social media applications, and in online tools. Responsible supervisory background, including ability to manage remote and off-site service and program delivery.
Preferred: Experience in a public library setting, as well as with the Sirsi/Dynix integrated library system and library information delivery technologies. Management experience in a collective bargaining context.
Compensation: The hiring salary range is $101,644 – $109,591 (with placement negotiable dependent on experience and qualifications) and an excellent fringe benefits package.
Individuals interested in applying for this position must submit a completed online application on or before the closing date of Sunday, August 3, 2025. Online applications can be located at https://www.governmentjobs.com/careers/fnsb/jobs/4979073/community-services-manager.
For additional information please call (907) 459-1202 or the Borough Direct Job Line at (907) 459-1206.
The Borough complies with the Americans with Disabilities Act (ADA). If you need an accommodation to participate in the application/interview/selection process, contact the Human Resources Office at (907) 459-1202 or the EEO office. The EEO Compliance Officer can be contacted at (907) 459-1309.
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