Responsibilities include: Provide positive, courteous service to the public in a team-oriented
environment to ensure a high level of customer satisfaction; work at the Borrower Services Desk,
including checking materials in and out to patrons, organizing patron reserves, answering the telephone
and directing calls, and registering new borrowers; assist patrons with copier; assist patrons in locating
materials; answer patron questions; maintain the highest level of patron confidentiality; reserve and
distribute museum passes using online software; maintain proper order in collection by reading shelves;
other duties as requested. Work may include shifts at the Main Library, the MacKay Branch Library,
and the Pop-Up Library.
Physical Requirements: Moderate to considerable physical activity, substantial lifting and carrying,
pushing or pulling a carts weighing up to 100 pounds, using a stepladder or stepstool.
WORK SCHEDULE
Tuesday, Wednesday, and Thursday from 5:00 PM to 8:30 PM
Saturdays 9:00 AM-to 5:00 PM
Candidates must be able to adapt smoothly to patron demands and should enjoy interacting with people
of all ages. Four-year college degree and/or experience working in a public library preferred.
Familiarity with SirsiDynix Symphony ILS a plus.
If you are interested in this position, please submit your cover letter and resume to Nancy McColm. [email protected]
The Town of Chelmsford is an EEO/AA employer.